As a Creative Director with over 25 years experience, working across British luxury textiles in both creative and commercial roles, Joan Johnston has a wealth of experience working with internationally renowned brands in the US, Italy, France and Japan. Fulfilling roles ranging from Creative Lead, Board Director, Online Business Owner and University Programme Leader, Joan has acquired a wealth of knowledge from developing initial concepts through the design process to experiential brand focused promotion and sales delivery.
With a particular passion and belief in the value of premium textile based products made across the UK and Ireland, Joan understands the need for clear communication in telling a unique brand story in order to effectively engage, gain and retain a loyal and sustainable customer base. Recognising the power of customer engagement, Joan’s recent research highlights the key attributes linking the customer with the maker.